Privacy policy
This Privacy Policy explains how 89prints.com (“we” or the “Site”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
By subscribing to 89Prints text notifications, you consent to receive automated marketing messages about our products and services at the phone number you provided during subscription. These messages may be sent using an automatic dialing system or similar technology, with recurring message frequency. Consent is not required for purchase. Standard message and data rates may apply. To opt-out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For assistance, reply HELP. You may receive a final confirmation message after opting out. Opting out through any method other than texting the above commands will not be considered a valid opt-out.
When you visit our Site, we collect information about your device, your interactions with the Site, and any data needed to process your orders. Additional information may also be gathered if you reach out for customer support. In this Privacy Policy, “Personal Information” refers to any data that can uniquely identify an individual (including the information outlined below). See the list for details on what Personal Information we collect and its purposes.
Device information
- Examples of Personal Information collected: web browser version, IP address, time zone, cookie data, the websites or products you view, search queries, and how you interact with our Site.
- Purpose of collection: to ensure the Site loads correctly for you and to analyze Site usage for improvements and optimization.
- Source of collection: automatically gathered when you access the Site through cookies, log files, web beacons, tags, or pixels [ADD OR REMOVE ANY OTHER TRACKING TECHNOLOGIES USED].
- Disclosure for business purposes: shared with our service provider Shopify [ADD ANY OTHER PARTNERS WITH WHOM YOU SHARE THIS DATA].
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment details (such as credit card numbers [INCLUDE ANY OTHER ACCEPTED PAYMENT METHODS]), email address, and phone number.
- Purpose of collection: to fulfill our contract by providing products or services, processing your payment, arranging shipping, issuing invoices or order confirmations, communicating with you, screening for potential risks or fraud, and, based on your preferences, sending information or advertising about our products or services.
- Source of collection: collected directly from you.
- Disclosure for business purposes: shared with our payment processor, Shopify.
Customer support information
- Examples of Personal Information collected
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: Shopify, Zendesk
Minors
The Site is not intended for individuals under the age of [INSERT AGE]. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has shared Personal Information with us, please contact us at the address provided below to request its deletion.
Sharing Personal Information
Here’s a rewritten version of the paragraph:
We share your Personal Information with service providers to assist us in delivering our services and fulfilling our contracts with you, as outlined above. For example:
We utilize Shopify to operate our online store. You can learn more about how Shopify handles your Personal Information by visiting: https://www.shopify.com/legal/privacy.
We may disclose your Personal Information to comply with relevant laws and regulations, respond to subpoenas, search warrants, or other legitimate requests for information, or to safeguard our rights.
These service providers include Klaviyo, Zendesk, and Shopify.
Behavioural Advertising
As mentioned earlier, we utilize your Personal Information to deliver targeted advertisements or marketing communications that we think might interest you. For instance:
- We employ Google Analytics to gain insights into how our customers interact with the Site. You can learn more about Google’s use of your Personal Information here: Google Privacy Policy. Additionally, you can opt-out of Google Analytics here: Google Analytics Opt-Out.
- We share details regarding your usage of the Site, your purchases, and your interactions with our ads on other websites with our advertising partners. Some of this information is collected and shared directly with our advertising partners, while in other cases, it is done through cookies or similar technologies (which you may choose to consent to based on your location).
- For further information on how targeted advertising operates, you can visit the Network Advertising Initiative’s (“NAI”) educational page at NAI Understanding Online Advertising.
You can opt out of targeted advertising through the following methods:
- FACEBOOK: Ad Settings
- GOOGLE: Ad Settings
- BING: Personalized Ads Policies
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at DAA Opt-Out Portal.
Using Personal Information
We utilize your personal information to deliver our services, which involves: offering products for sale, processing payments, handling shipping and order fulfillment, and keeping you informed about new products, services, and promotions.
Lawful basis
In accordance with the General Data Protection Regulation (GDPR), if you reside in the European Economic Area (EEA), we process your personal information based on the following lawful grounds:
- Your consent
- The execution of the contract between you and the Site
- Compliance with our legal obligations
- Protection of your vital interests
- The performance of tasks carried out in the public interest
- Our legitimate interests, provided they do not infringe upon your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will keep your Personal Information for our records until you request its deletion. For more details on your right to erasure, please refer to the ‘Your Rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when such decision-making has legal implications or significantly impacts you.
Our processor, Shopify, employs limited automated decision-making to prevent fraud, which does not have any legal or significant effect on you.
Services incorporating automated decision-making include:
- A temporary denylist of IP addresses linked to repeated failed transactions, which lasts for a few hours.
- A temporary denylist of credit cards associated with denylisted IP addresses, which remains in effect for a few days.
Selling Personal Information
Our Site engages in the sale of Personal Information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).
[INSERT:
CATEGORIES OF INFORMATION SOLD;
INSTRUCTIONS ON HOW TO OPT-OUT OF SALE;
WHETHER YOUR BUSINESS SELLS INFORMATION OF MINORS (UNDER 16) AND WHETHER YOU OBTAIN AFFIRMATIVE AUTHORIZATION;
IF YOU OFFER A FINANCIAL INCENTIVE TO NOT SELL INFORMATION, PROVIDE DETAILS ABOUT THAT INCENTIVE.]
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, request its transfer to a new service, and ask for corrections, updates, or erasure of your Personal Information. To exercise these rights, please reach out to us using the contact information provided below.
Your Personal Information is initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more details on how these data transfers comply with the GDPR, please refer to Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the Personal Information we hold about you (commonly referred to as the ‘Right to Know’), request its transfer to a new service, and ask for corrections, updates, or erasure of your Personal Information. To exercise these rights, please contact us using the information provided below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
If you wish to designate an authorized agent to submit these requests on your behalf, please reach out to us at the address provided below.
Cookies
A cookie is a small piece of information that’s downloaded to your computer or device when you visit our site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide insights into how people use the website, such as whether it's their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The duration that a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last only as long as you continue browsing, while persistent cookies remain until they expire or are manually deleted. Most cookies we use are persistent, with expiration periods ranging from 30 minutes to two years from when they are downloaded to your device.
You have several options for managing and controlling cookies. However, please note that deleting or blocking cookies can negatively affect your browsing experience, and some parts of our website may become inaccessible.
Most browsers automatically accept cookies, but you can choose to control this through your browser’s settings, typically found in the "Tools" or "Preferences" menu. For detailed guidance on adjusting your browser’s cookie settings, or how to block, manage, or filter cookies, you can consult your browser’s help files or visit resources like www.allaboutcookies.org.
Additionally, keep in mind that blocking cookies may not entirely prevent us from sharing information with third parties, such as advertising partners. To exercise your rights or opt out of certain information sharing, please refer to the instructions provided in the "Behavioural Advertising" section above.
Do Not Track
Please be aware that, due to the lack of a consistent industry standard for responding to "Do Not Track" signals, we do not modify our data collection and usage practices when such a signal is received from your browser.
Changes
We may revise this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory purposes.
Contact
For further information about our privacy practices, if you have any questions, or if you wish to file a complaint, please reach out to us via email at support@89prints.com.
If you are unsatisfied with our response to your complaint, you have the right to file a complaint with the appropriate data protection authority.
